The service disruption is resolved and service expected behaviour is restored. We’re sorry for any inconvenience this might have caused. Please reach out to help@scoro.com for any questions.

We have identified the root cause and are actively resolving the issue. Please reach out to help@scoro.com for any questions.

We are currently experiencing a service disruption. Our team is working to identify the root cause and fix the issue. Please reach out to help@scoro.com for any questions.

The service disruption is resolved and service expected behaviour is restored. We’re sorry for any inconvenience this might have caused. Please reach out to help@scoro.com for any questions.

We are currently experiencing a service disruption. Our team is working to identify the root cause and fix the issue. Please reach out to help@scoro.com for any questions.

The service disruption is resolved and service expected behaviour is restored. We’re sorry for any inconvenience this might have caused!

The root cause was a suboptimal configuration of the regional database, which caused it to stall under heavy traffic. Database services were successfully restored, and no data was lost during the service outage. Immediately afterward, configuration changes were applied to reduce the risk of recurrence. We have also identified additional follow-up actions, which have been assigned to our engineering team to help prevent similar issues in the future.

Please reach out to help@scoro.com for any questions.

We are currently experiencing a service disruption in the European region. Our team is working to identify the root cause and fix the issue. Please reach out to help@scoro.com for any questions.