Our system experienced an outage regarding creating new Scoro trials and accessing Scoro sites located in Toronto server. Our team started on investigating the root cause.

We have identified that the interruption was caused by a partner service provider upstream.
The issue has already been resolved, and all services are operating normally.

We are currently investigating an issue affecting users logging in via Microsoft Sign-In.
Some users may be unable to access their accounts using this authentication method. Our engineering team is actively looking into the cause and will provide updates as soon as possible.
Please reach out to help@scoro.com for any questions.

We have identified the root cause of the issue impacting Microsoft Sign-In and working on resolving it as quickly as possible.

A fix has been implemented, and we are now monitoring the results.
Microsoft Sign-In has been restored, and affected users should be able to log in again. We will continue to observe system performance to ensure everything remains stable.

This incident has been resolved.
Thank you for your patience while we worked to restore full functionality.
Please reach out to help@scoro.com for any questions.

We are experiencing a service issue impacting our systems. We're investigating the matter.

Please reach out to help@scoro.com for any urgent questions or updates.

The issue impacting our services has been resolved, and all services are operating normally.

We are currently investigating an issue affecting PDF generation. Initial checks indicate the interruption may be related to ongoing infrastructure maintenance. Our team is actively analyzing the impact and working to identify the root cause. Please reach out to help@scoro.com for any questions.

We have identified that the PDF generation issue is caused by scheduled infrastructure maintenance. Our team is addressing the disruption and taking steps to restore full functionality as quickly as possible.

PDF generation functionality in Scoro have been restored. We are currently monitoring system performance to ensure stability following the recent infrastructure maintenance. No further impact is expected, but we will continue to observe the system closely.

The issue impacting PDF generation has been resolved, and all services are operating normally. This update is simply to keep you informed and to maintain transparency regarding any disruptions.

We apologize for any inconvenience this may have caused and appreciate your understanding. Should you have any questions or concerns, please don't hesitate to reach out to our support team help@scoro.com.

We are experiencing a service issue impacting our systems. Users may be experiencing intermittent connectivity, slow load times, or inaccessibility to our services.

We're investigating the matter.

Please reach out to help@scoro.com for any urgent questions or updates.

We are currently experiencing a service issue impacting our systems due to a wider Cloudflare outage.

Users may be experiencing intermittent connectivity, slow load times, or inaccessibility to our services.

We sincerely apologize for the disruption and appreciate your patience.

Please reach out to help@scoro.com for any urgent questions or updates.

Cloudflare has implemented fixes to the underlying issue causing the disruption. Early signs show that connectivity is stabilising, and most users should now be able to access Scoro normally.

We can confirm that the incident affected availability only. There has been no impact on customer data or data security.

Our team continues to monitor the situation closely to ensure full recovery.

Thank you for your patience and understanding. If you continue to experience issues, please contact help@scoro.com
.